Hours: Full Time or Part Time
Remuneration: £20,000 – £23,000 pa / pro-rata, Pension, Holidays and Benefits
Locations: West Norfolk, North Norfolk and East Norfolk (3 roles)
Reporting To: Community Engagement Manager
Start: August 2020

Our Search

We’re looking for a really passionate and outgoing person who has experience of being out and about in public, community, professional and people facing roles.

Your experience can come from any sector: private, public, charity or third, it’s who you are as a person that counts for us.  Happy, nice, kind, confident and driven to succeed.

Having experience of engaging people, presenting, achieving KPIs, organising and planning are skills that will be highly beneficial in this role.

There are three locations we shall be covering, you may wish to cover one of the areas on a part-time basis or take on a full-time position and reach out across more than one area.  We’re flexible and open to this.

Role Responsibilities

It’s a wonderful role undertaking direct community engagement with Unpaid Family Carers, Health Professionals, Community Groups, Charities, Third Sector Organisations, Employers and others you feel relevant.

The main aim is to promote, raise awareness of and engagement with a refreshed Family Carer Support service in Norfolk: Carers Matter Norfolk.

This a fantastic opportunity for you to shine, show your credentials and ability to deliver great Community Engagement that achieves a positive impact in people’s lives.

As the Community Engagement Executive your role will include:

  • Organising events and presentations to key stakeholders
  • Engaging with Norfolk County Council and County District Councils
  • Influencing and informing GP Surgeries, NHS CCGs, Hospitals, Pharmacies, Employers and Community Organisations
  • Ensuring KPIs are achieved for referrals into the Carer Support Team
  • Reporting to the Community Engagement Manager
  • Liaising with the Marketing Team
  • Using digital and social media
  • Identifying new opportunities and initiatives
  • Understanding stakeholder-journeys, experience and behaviours

Experience and Expertise

You may or may not have experience in this sector, that’s fine because we’re about people first.  Having the right people and team fit is key for us and our first priority. 

You will be part of a team, leading and working through your own self-management, experience of this will prove invaluable, as you will need to hit the ground running.

Having the attributes and expertise for planning, organising, contacting people and presenting will sit well.  It is an outgoing role and suit someone who has confidence, good communication and people skills. There will be ongoing training and development so you can become an absolute superstar within our social business and this sector.


FamilyCarersNet is innovative and unique in this sector, constantly pushing boundaries and driving things forward.  We believe everything is possible and always want to improve.

Our culture is one where people are relaxed, enjoy themselves, have the opportunity to exceed and excel, are challenged, encouraged to break boundaries, identify the new and be part of a team delivering damn good work.  We’re very passionate about what we do.  Our commitment and drive is unerring.

We don’t ask people to conform to a strict or specific way.  We are all different, individual and unique.  We like this and want people to stay like it.  It’s what makes us who we are.  But being polite, respectful, well mannered and professional is the conduct we ask and expect of everyone.

For You

If you’re ready for something new, different, to push boundaries where you can take ownership and responsibility for leading the community engagement activities of a growing and thriving social enterprise, whose cause is about helping people, then it’s likely this role and our culture is a fit for you. 

We want like-minded people to be part of, contribute to and rewarded for their involvement in the success of FamilyCarersNet and the service it provides with Carers Matter Norfolk.

Apply Here

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