Published by Amy Peckham-Driver

Categorised in Good To Know

The NHS App is a simple and secure way to access a range of services, all from the convenience of your smartphone or tablet. The app pulls together several useful resources in one centralised place. This is especially helpful to family carers currently, with accessing clinical services for someone else being particularly difficult.

The app is available on iOS and Android. To use it you must be 13 years old or over and be registered with a GP surgery in England.

You can use the NHS App to:

  • Get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it
  • Order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
  • Book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
  • Check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
  • View your medical record – securely access your GP medical record, to see information like your allergies and your current and past medicines
  • Register your organ donation decision – choose to donate some or all of your organs and check your registered decision
  • Find out how the NHS uses your data – choose if data from your health records is shared for research and planning

Other services in the NHS App

If your GP surgery or hospital offers other services in the NHS App, you may be able to:

  • Message your GP surgery, doctor or health professional online
  • Consult a GP or health professional through an online form and get a reply
  • Access health services on behalf of someone you care for
  • View your hospital and other healthcare appointments
  • View useful links your doctor or health professional has shared with you

Keeping your data secure

After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.

If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.

Downloading the app

To download on the app store, click here. To download on Google Play, click here.

Get help with the app

If you have any issues using or downloading the app, check the NHS App help and support page.

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